akulahbudakitu

Firewall : Configure New VM Provision / Monitoring / Debug / Open Ticket

Switch : Configure New VM Provision / Monitoring / Debug / Open Ticket

DNS : New Domain / Request to Add record / Request to Remove record

WHMCS : Invoice / Ticket / Renewal Process / Purchase / Suspend

WHM Cpanel : Monitoring / Debug / Open Ticket
Domain : Validate domain expiring / Due Date

SSL : Purchase / Verify / Notify Client / Validate / Install or Binding

Hosting Website : Check Package / Monitoring utilization package

Setup CMS (WordPress) : Install WordPress / Install DB / *backup old Website
Setup website from staging to live : Configure DB / Backup Old WEbfile as archive folder

Hosting Email : Check Package / Monitoring utilization package

Spamming Monitoring / Control : Verify user content and remove

HPC(Nutanix) : Monitoring / Debug / Open Ticket
VPS(New Setup): Fill In S001 Form / Provision based on S001 Form / Test and Sent to Sales Person
VPS (Existing) : Monitoring Utilization / adhoc request / ticket

Backup : Monitoring / Debug / Open Ticket

AV : Monitoring / Debug / Open Ticket

PRTG : Monitoring all Devices / Troubleshoot / Add new Devices